We believe that every conversation in the organisation is an opportunity to lead. In recognition of the significance of leadership conversations, all our coaches are accredited to work with the theories and tools of Structural Dynamics; a theory of face-to-face communication pioneered by Dr David Kantor.
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Most business conversations are nowhere near as powerful or directed as they need to be. As a result, issues get swept under the carpet or otherwise glossed over and not dealt with.
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In his book, The No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn’t, Robert Sutton makes the case that there is a correlation between toxic organisations and abusive bosses.
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What do you see in organisation where the climate is unhealthy, morale and motivation is low, senior leaders are behaving out of integrity and operational performance is poor. Typically, communication is affected in the following ways:
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When I work with leaders at all levels in organisations I am reminded frequently of how easy it is for leaders to create the results they do not want. The myths of what makes a great leader are constantly being rewritten.
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