Introducing Powerful, Profitable Conversations That Matter
Here at Houston Exchange, we help organisations boost team performance, employee engagement and board and senior management effectiveness by focusing on workplace conversations, and the actions and behaviours that flow from them. Our clients are organisations that recognise they’re not getting the most out of their collective ability – and are ready to think and act differently get to the bottom of the problem once and for all.
|The video is part of the Sage Leadership Video Collection and is also included in Bratton’s Organizational Leadership, Organizational Leadership which brings together a number of leading scholars to provide a comprehensive perspective on leadership. This text offers an accessible exploration of different aspects of leadership and the many challenges and issues facing contemporary leaders. By analysing and critiquing different leadership theories and practices, Organizational Leadership encourages students to take a critical approach to effectively evaluate how leaders operate.”|
Leadership, Communication & Employee Engagement
Employee engagement is a critical priority for senior leaders concerned with boosting organisational effectiveness and championing better working lives. It is underpinned by an inherent leadership challenge that is rarely addressed in management education – a requirement to meet individual needs and aspirations and at the same time, to meet organisational needs for growth, survival and productivity.
Building a supportive communications climate is key to the effective management of these (sometimes competing) goals.
Helen Francis, Professor of People and Organisation at Edinburgh Napier and Catherine Thomson, Associate Consultant at Edinburgh Napier University and founder of The Houston Exchange, explain why language and conversation are so important to building stronger working relationships, high performance and engagement. Three key areas are explored:
• The nature of engagement
• Tensions of engagement and the role of conversational leadership
• Treatment of people as human resources – problems and issues
Sage Video Leadership Collection
A more detailed breakdown of the case study being explored in this video can be found here.