Amy Edmondson, a professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. She states that psychological safety isn’t about being nice; it’s about giving candid feedback, openly admitting mistakes, and learning from each other.
The Opposite of Warmth is not Efficiency
When I work with leaders at all levels in organisations I am reminded frequently of how easy it is for leaders to create the results they do not want. The myths of what makes a great leader are constantly being rewritten.
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Most executives know instinctively that leadership behaviour has an impact on the productivity, engagement and wellbeing of their employees most business conversations are nowhere near as powerful or directed as they need to be.
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The Houston Exchange are delighted to be invited to create this podcast with John Tomlison of Trainer Tools. The interview with Catherine Thomson of the Houston Exchange provides a unique perspective on how Structural Dynamic, a theory of face to face communication, can raise the quality of the conversations you have with coaching clients and trainees to significantly improve the learning experience.
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