Amy Edmondson, a professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. She states that psychological safety isn’t about being nice; it’s about giving candid feedback, openly admitting mistakes, and learning from each other.
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When I work with leaders at all levels in organisations I am reminded frequently of how easy it is for leaders to create the results they do not want. The myths of what makes a great leader are constantly being rewritten.
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