Catherine Thomson of The Houston Exchange is a licensed practitioner with EBW Global. In this workshop, she will be using the EBW Global Emotional Intelligence System, a unique assessment and development tool. Based on over 20 years of research and worldwide use, it enables individuals and teams to understand why they behave the way they do and to use a 10-step framework to help to improve operational performance.
We believe that Leadership more than anything else sets the tone for the organisation. A Leaders gift is the ability to deliberately model trust, confidence, compassion and integrity. Leaders are judged on how well they communicate, influence, develop strategy, make difficult decisions and inspire othersability, accredited, behaviour, business, challenges, change, coaching, communicate, conversations, cost, creation, culture, design, development, different, enable, engaged, everything, expect, explore, facilitate, helping, incorporate, individuals, internal, leaders, leadership, learning, listening, managers, market, organisation, others, participants, people, personal, programme, provide, really, recognised, reduced, resource, responses, skills, specific, strategic, supporting, training, understanding, work
The client had set an ambitious strategic agenda, and it was clear that they needed to shift from an operationally focused organisation into one which was absolutely customer-focused. The strategic goals placed significant emphasis on improved performance, improved quality of service, increased customer satisfaction and revenue growth.application, assessment, based, behaviour, benefits, business, change, coaching, content, conversations, creating, delivered, design, development, edinburgh, element, employees, endorsement, engagement, exchange, existing, houston, impact, increase, individual, leadership, learners, learning, line, managers, measured, model, module, napier, organisation, practice, process, programme, providing, ps, reflect, resulting, return, roi, skills, strategic, support, university, value, workplace
To Undertake a 360 Feedback Exercise on Climate and Leadership Behaviour and then Design,, Build and Implement a Leadership Development Programme for Top 30 Leaders.amongst, areas, behaviour, business, climate, community, contributed, conversations, creating, current, decision, development, dynamic, exercise, exposed, feedback, happened, helped, highlighted, housing, individual, inspection, issues, leaders, leadership, looked, making, management, mock, model, operational, organisation, people, performance, poor, power, process, programme, quality, report, situation, staff, strengths, structure, supported, system, team, trust, weak, work
We believe that every conversation in the organisation is an opportunity to lead. In recognition of the significance of leadership conversations, all our coaches are accredited to work with the theories and tools of Structural Dynamics; a theory of face-to-face communication pioneered by Dr David Kantor.achieving, aligned, approach, behaviours, believe, bring, business, capabilities, challenge, change, client, coaching, conversations, created, deliver, delivery, design, development, difference, engagement, focus, highly, identify, impact, investment, key, leadership, learners, learning, life, measure, mindsets, model, option, organisation, performance, practice, programme, reflect, results, return, roi, skills, support, sustained, track, trust, underpinned, work, workplace