In a previous life when I was designing HR people processes, a key component of most Performance Development Processes (PD) was to have regular coaching conversations throughout the operational year. Leaders and their staff agreed that this leadership activity was essential. So, no conflict there! When I created a new PD process, my practice was to check in with users in the organisation what was working and what was problematic as the process was rolled out.
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In his book, The No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn’t, Robert Sutton makes the case that there is a correlation between toxic organisations and abusive bosses.
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