We believe that every conversation in the organisation is an opportunity to lead. In recognition of the significance of leadership conversations, all our coaches are accredited to work with the theories and tools of Structural Dynamics; a theory of face-to-face communication pioneered by Dr David Kantor.
‘Noise’ no longer refers just to sound, but to the general distractions that make our lives chaotic and stressful. We’re constantly busy, but are we effective? We’ve mastered multi-tasking, but do we really get more done in half the time? Communication is something we believe we’re experts at. Maybe in terms of personal broadcasting, we have. But the victim in all of this is our ability to truly listen.anyone, better, busy, clear, comes, communication, connection, creating, culture, difficult, distractions, done, effort, empathy, filter, halts, interest, jewel, learn, life, listening, lives, longer, mastered, maybe, meetings, mentally, noise, personal, physically, questions, shoes, showing, skills, someone, somewhere, space, stimulating, stop, stressful, subtly, talk, ted, think, tips, treasure, truly, trust
Amy Edmondson, a professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. She states that psychological safety isn’t about being nice; it’s about giving candid feedback, openly admitting mistakes, and learning from each other.action, agreement, amy, becomes, behaviours, bystand, choose, contract, conversation, create, curiosity, demonstrated, edmondson, enable, everyone, executive, exist, experience, feedback, follow, frame, happening, help, ideas, leaders, learning, listen, matrix, model, observed, openly, oppose, organisation, others, participate, prepared, psychological, respect, room, safety, session, speak, stances, teams, training, voice, work, workplace, workshop
I am passionate about changing the nature of conversations in organisations. I want to help leaders to have powerful conversations that lead to sustained changes in their behaviour to create engaged teams while at the same time link this to operational profit.behaviour, case, changes, climate, communication, competency, contribute, conversations, data, david, development, economic, ei, else, emotional, engaged, exists, failure, found, gallup, hay, help, http, human, influence, intelligence, leaders, leadership, organisations, patterns, performer, quality, reality, relationship, repertoire, report, research, rooted, stances, stuck, style, surveys, team, temperament, tightly, value, variance, words, work
In a previous life when I was designing HR people processes, a key component of most Performance Development Processes (PD) was to have regular coaching conversations throughout the operational year. Leaders and their staff agreed that this leadership activity was essential. So, no conflict there! When I created a new PD process, my practice was to check in with users in the organisation what was working and what was problematic as the process was rolled out.activity, agreed, along, benefits, cancel, challenges, change, check, clear, climate, coaching, component, concerning, conflict, conversations, count, creates, critical, element, explore, expressed, feedback, feeling, fudge, gone, hearing, holding, important, included, inquiry, irrespective, judgements, keep, language, leaders, leadership, learn, meaningful, meeting, member, motivations, notice, operate, opportunity, organisation, overcome, pd, performance, person, practice, process, promises, provide, quality, re-schedule, rushed, safe, sense, sessions, simple, size, someone, staff, standards, start, stop, support, talk, things, throughout, tick, type, typical, unspoken, working