In a previous life when I was designing HR people processes, a key component of most Performance Development Processes (PD) was to have regular coaching conversations throughout the operational year. Leaders and their staff agreed that this leadership activity was essential. So, no conflict there! When I created a new PD process, my practice was to check in with users in the organisation what was working and what was problematic as the process was rolled out.
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“Today we had the final workshop of a year-long Leadership Development Programme for our Senior team. Thanks to Catherine and Arlene from the Houston Exchange for guiding us so well – we have learnt a great deal” – Mike Bullock, Chief Executive
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In his book, The No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn’t, Robert Sutton makes the case that there is a correlation between toxic organisations and abusive bosses.
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The role of a Leadership today is viewed very differently compared to a generation ago. In the last 20 years a new way of looking at leadership has emerged which views leadership as much more complex. However, irrespective of how operating environments have changed, I still see leaders behaving in ways today that are similar to how I was managed (good and bad) and it makes me wonder about what those great managers/leaders did, and would they still be effective today.
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What do you see in organisation where the climate is unhealthy, morale and motivation is low, senior leaders are behaving out of integrity and operational performance is poor. Typically, communication is affected in the following ways:
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