Training is at the core of every successful business providing benefits such as improved bottom line, empowered employees, engaged employees and increased capability. It is the investment that offers a return repeatedly.
Case Study – Rochdale Boroughwide Housing
To achieve Rochdale Boroughwide Housing’s (RBH) ambitious transformation agenda of improving the customer and employee experience while increasing efficiency, enhancing the leadership capability within the Repairs Service was fundamental to success. To effectively manage a transformation of the service, a realignment of the leadership team within Repairs was undertaken to allow for more focus on leadership and people management activities.
Case Study – Employee Engagement
We set up a 360-degree survey measuring Team Climate and Leadership Styles (based on research by the Korn Ferry Institute) for the CEO, Executive Team and the remaining leaders/managers in the organisation (30 in total). We wanted to better understand the team climate.
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Catherine Thomson of The Houston Exchange is a licensed practitioner with EBW Global. In this workshop, she will be using the EBW Global Emotional Intelligence System, a unique assessment and development tool. Based on over 20 years of research and worldwide use, it enables individuals and teams to understand why they behave the way they do and to use a 10-step framework to help to improve operational performance.
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We believe that Leadership more than anything else sets the tone for the organisation. A Leaders gift is the ability to deliberately model trust, confidence, compassion and integrity. Leaders are judged on how well they communicate, influence, develop strategy, make difficult decisions and inspire others
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