This assignment, led by Catherine Thomson, highlighted the need to develop leaders’ focus on the power of developing conversational intelligence at a time when the organisation was experiencing poor operational performance, poor morale and engagement. What we Did We set up a 360-degree survey measuring Team Climate and Leadership Styles (based on research by the Korn Ferry Institute) for the CEO, Executive Team and the remaining leaders/managers in the organisation (30 in total).
Introduction In these extraordinary times, how sure can you be of how much you are in control of your behaviour when the stakes are raised. Leaders with high emotional intelligence (EQ) can extend their leadership styles range to include being both authoritative, confident and convincing as well as demonstrating sensitivity, compassion, resilience and psychological safety. By developing your EQ, you can increase your ability to inspire others, demonstrate high personal integrity, and improve your
Sector – Pubic – Local AuthorityTo Design, Build and Deliver an Accredited Coaching Programme Our Differentiation Factor What makes our Coaching Programme different from other programmes on the market? We believe that Leadership more than anything else sets the tone for the organisation. A Leaders gift is the ability to deliberately model trust, confidence, compassion and integrity. Leaders are judged on how well they communicate, influence, develop strategy, make difficult decisions and inspire others. This expectation is required against
Sector – TransportLeadership that Really Makes a Difference – Putting Learning into Practice and Measuring the Added Value The Current Situation Our Proposal The client had set an ambitious strategic agenda, and it was clear that they needed to shift from an operationally focused organisation into one which was absolutely customer focused. The strategic goals placed significant emphasis on improved performance, improved quality of service, increased customer satisfaction and revenue growth. Existing employee engagement data and an initial Investors in People
Sector – HousingTo Undertake a 360 Feedback Exercise on Climate and Leadership Behaviour and then Design, Build and Implement a Leadership Development Programme for Top 30 Leaders. The Current Situation The Challenges A recent “Mock Inspection “within community care housing, was undertaken prior to an upcoming Audit Commission Inspection. This report highlighted many strengths within Supported Housing Whilst there were many strengths identified in the mock report this case study focuses on some of those areas where weakness was