atherine Thomson of The Houston Exchange is a licensed practitioner with EBW Global. In this workshop, she will be using the EBW Global Emotional Intelligence System, a unique assessment and development tool. Based on over 20 years of research and worldwide use, it enables individuals and teams to understand why they behave the way they do and to use a 10-step framework to help to improve operational performance.
We believe that Leadership more than anything else sets the tone for the organisation. A Leaders gift is the ability to deliberately model trust, confidence, compassion and integrity. Leaders are judged on how well they communicate, influence, develop strategy, make difficult decisions and inspire othersability, accredited, behaviour, business, challenges, change, coaching, communicate, conversations, cost, creation, culture, design, development, different, enable, engaged, everything, expect, explore, facilitate, helping, incorporate, individuals, internal, leaders, leadership, learning, listening, managers, market, organisation, others, participants, people, personal, programme, provide, really, recognised, reduced, resource, responses, skills, specific, strategic, supporting, training, understanding, work
The client had set an ambitious strategic agenda, and it was clear that they needed to shift from an operationally focused organisation into one which was absolutely customer-focused. The strategic goals placed significant emphasis on improved performance, improved quality of service, increased customer satisfaction and revenue growth.application, assessment, based, behaviour, benefits, business, change, coaching, content, conversations, creating, delivered, design, development, edinburgh, element, employees, endorsement, engagement, exchange, existing, houston, impact, increase, individual, leadership, learners, learning, line, managers, measured, model, module, napier, organisation, practice, process, programme, providing, ps, reflect, resulting, return, roi, skills, strategic, support, university, value, workplace
To Undertake a 360 Feedback Exercise on Climate and Leadership Behaviour and then Design,, Build and Implement a Leadership Development Programme for Top 30 Leaders.amongst, areas, behaviour, business, climate, community, contributed, conversations, creating, current, decision, development, dynamic, exercise, exposed, feedback, happened, helped, highlighted, housing, individual, inspection, issues, leaders, leadership, looked, making, management, mock, model, operational, organisation, people, performance, poor, power, process, programme, quality, report, situation, staff, strengths, structure, supported, system, team, trust, weak, work
The Chief Executive wanted to harness the collective capability of his senior leadership team to lead and embed the changes within the organisation. Read more to see what the challenges being experienced in the organisation included.building, challenges, changes, climate, coaching, continue, conversations, create, deliver, departments, desire, development, effective, ehaviours, enable, ensure, focus, following, future, help, identified, improvement, include, key, leaders, leadership, learning, management, measuring, members, needs, nlb, objectives, opportunities, organisation, performance, process, programme, real, recognising, relation, response, resulting, role, senior, staff, strategic, supported, team, working