I am passionate about changing the nature of conversations in organisations. I want to help leaders to have powerful conversations that lead to sustained changes in their behaviour to create engaged teams while at the same time link this to operational profit.
It’s useful to remember that not every leader creates this type of experience, but what can be done to help those leaders see the benefits of having meaningful conversations with their staff?activity, agreed, along, benefits, cancel, challenges, change, check, clear, climate, coaching, component, concerning, conflict, conversations, count, creates, critical, element, explore, expressed, feedback, feeling, fudge, gone, hearing, holding, important, included, inquiry, irrespective, judgements, keep, language, leaders, leadership, learn, meaningful, meeting, member, motivations, notice, operate, opportunity, organisation, overcome, pd, performance, person, practice, process, promises, provide, quality, re-schedule, rushed, safe, sense, sessions, simple, size, someone, staff, standards, start, stop, support, talk, things, throughout, tick, type, typical, unspoken, working
“Today we had the final workshop of a year-long Leadership Development Programme for our Senior team. Thanks to Catherine and Arlene from the Houston Exchange for guiding us so well – we have learnt a great deal” – Mike Bullock, Chief Executivearlene, behaviours, building, business, capability, catherine, challenges, changes, chief, climate, coaching, continue, conversations, create, deal, deliver, departments, desire, development, difference, divider, effective, element, empowered, enable, ensure, exchange, focus, focused, following, help, houston, identified, improvement, include, key, leaders, leadership, learning, level, management, measuring, meeting, members, needs, nlb, objectives, ongoing, opportunities, organisation, outcomes, performance, process, programme, quality, real, recognising, relation, response, resulting, role, senior, share, silos, solid, staff, strategic, style, success, supported, sustainable, team, tracking, ways, working
The role of a Leadership today is viewed very differently compared to a generation ago. In the last 20 years a new way of looking at leadership has emerged which views leadership as much more complex. However, irrespective of how operating environments have changed, I still see leaders behaving in ways today that are similar to how I was managed (good and bad) and it makes me wonder about what those great managers/leaders did, and […]ability, accelerator, administer, agility, anything, asked, authentic, aware, behaviour, boss, calm, change, changeleading, clarity, communication, connected, continue, conversations, courage, created, david, days, deep, development, differently, effective, emotional, enthused, environments, everyone, expertise, face, greater, growing, help, human, important, individuals, informed, inspired, intelligence, job, journey, leaders, leadership, leading, learning, level, listenedhe, manage, moods, nash, operated, organisation, personal, positive, power, presence, pressurised, ray, really, role, self-assessment, share, specific, supported, team, teamhe, think, today, tool, value, views, widely, work
When under constant pressure to deliver, achieve more with less, and carry the can when things go wrong, it is easy to forget the intense pressure leaders are experiencing today. This is costing organisations dearly in financial and human terms and it’s not sustainable. In fact, recent studies tell us that up to 75% of office workers are struggling to be productive. If that were a medical condition, it would be classed as an epidemic. […]act, affected, behaviour, believe, better, boosting, carry, circumstances, compliance, condition, creates, dearly, deepest, deliver, demonstrated, diminished, dramatically, element, empathycourteous, errorpre-judging, events, exchange, experiencing, external, feel, forget, game, help, human, identify, individuals, intense, job, judgement, leaders, leadership, loss, medical, office, others, people, performance, point, poor, powercoerciverecklessnessat, pressure, preventable, productive, raise, really, record, relationships, repair, respond, responses, saying, self-defeating, self-examination, shadow, situations, sources, stakes, stress, studies, successful, teams, things, think, triggers, trust, truthabsence, unintentional, unproductive, wellbeing, winning