Amy Edmondson, a professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. She states that psychological safety isn’t about being nice; it’s about giving candid feedback, openly admitting mistakes, and learning from each other.
“Today we had the final workshop of a year-long Leadership Development Programme for our Senior team. Thanks to Catherine and Arlene from the Houston Exchange for guiding us so well – we have learnt a great deal” – Mike Bullock, Chief Executivearlene, behaviours, building, business, capability, catherine, challenges, changes, chief, climate, coaching, continue, conversations, create, deal, deliver, departments, desire, development, difference, divider, effective, element, empowered, enable, ensure, exchange, focus, focused, following, help, houston, identified, improvement, include, key, leaders, leadership, learning, level, management, measuring, meeting, members, needs, nlb, objectives, ongoing, opportunities, organisation, outcomes, performance, process, programme, quality, real, recognising, relation, response, resulting, role, senior, share, silos, solid, staff, strategic, style, success, supported, sustainable, team, tracking, ways, working